Movers and packers that care about your experience.
While everyone is focusing on the moving, packing turns out to be the unexpected roadblock for a lot of people. It’s so easy to tell yourself that you’ll pack everything up the day before the move, but as it turns out you probably accumulated much more items over the term of your lease. This turns out to be a big stress for a lot of people, but with proper planning and organized schedule you should be able to take the stress out of the packing.
Simply start by packing up the closet, then move towards the dressers (hint – pack off-season clothes first beacause you won’t need them), make your way through the living room and make sure to leave the kitchen for last.
For those of us who lack the motivation or time to do it ourselves, Otter Moving & Storage offers several packing options to best fit your needs and your budget.
We offer three packing options to best fit your needs and your budget.
Full packing service (Best Value)
If you opt in for full packing services you'll count on us to provide the packing materials (boxes, padding paper, etc) and pack everything up for you. Depending on the size of your move, the packing can be done one day in advance or if it's a small move even on the same day. This option is the best value in our opinion, because it allows you to focus on more important things in life, while we take the stress out of the packing process. Once everything is moved into your new place, you'll be in charge of unpacking and arranging your apartment though.
Partial packing service (Price friendly)
For customers that are up to the challenge of packing their wardrobes and non-breakables this might be the best option. You can focus on what you feel comfortable packing into your own boxes, and leave the tricky items to us to pack into the boxes that we will provide. Usually people prefer to pack up their clothes, and let our movers pack up the kitchen, decorative pieces and electronics. Pros of this packing options are that it's easy on your budget, and that it gives you a peace of mind that your breakables will be packed professionally.
Full packing and unpacking service
Feeling VIP? Then you should move like a VIP. With our full packing and unpacking service moving has never been easier. We'll supply the materials, pack everything up, move it, unpack it, and finally remove all of the materials we used from your apartment. This option really allows your to relax and forget about all the stress that moving and packing bring with them, but it will definitely be more expensive. We suggest considering this package if you are working a very time intensive job, expecting a new family member, or just feel like treating yourself."
Local NYC moves
With a parking lot in Greenpoint, we are anywhere you need us to be within minutes. We love moving people of the New York metropolitan area wherever their next chapter takes them. One mattress or a full townhouse – there is no residential move too small or too big for us. Learn more > / Start my move >
Moving in or out of the Big Apple? We have you covered! Boston, Washington DC, Philadeplhia or anywhere in between, our professional drivers and maintained trucks are made to go the distance for you! We offer several long distance moving solutions to fit your needs & your budget. Learn more > / Start my move >
NYC businesses never sleep, and neither do we. We know that any disruptions to your business can create an expensive gap, so our goal is to get you into the new office with minimal down time. Our experienced moving consultants will plan every step of your move to perfection. Learn more > / Start my move >
We love small moves. You took the leap of faith on that Craigslist couch? Moving out of a shared apartment? There’s no move too small for us! We’ll work around your schedule and budget to find the perfect solution. Learn more > / Start my move >
Moving last minute, or just have no time to pack? We have you covered! Our trained professional movers will supply the boxes and other packing materials, pack up your belongings & move you to your new place. Learn more > / Start my move >
Take advantage of our flexible NYC storage solutions. Need storage in transit, or maybe for a few months? With no long term contracts, Otter Moving & Storage is the perfect moving and storage solution for you! Learn more > / Start my move >
Know your moving cost upfront with our guaranteed fixed rates.
The key to a smooth move day is the timely and detailed planning. That is why we have designed our quotes to be quick to get, easy to understand, transparent and upfront.
Our experienced moving consultants work with you to collect detailed information about your upcoming move (date, addresses, inventory list, additional requests) and put together an all inclusive fixed rate quote for you within minutes.
It is important to share exact details of your move with us, so that we can make sure that the quote we give you actually covers everything that you need us to do. For your convenience, we are offering four different ways to get the quote:
- Call 212 300 9828 & have your quote in 5-10 minutes.
- Fill out our quick inventory sheet & receive the quote via email.
- Meet your representative via video call & have your quote quickly.
- We offer onsite estimates for select zip codes and move sizes.
Fixed rate moving quote includes:
*Gratuity for the movers is not included
*Supply and packing of the boxes can be added
*Some furniture might require special handling fees
FAQWe tried to put ourselves in your shoes and answer all of your questions in this section. Follow the link below to see the full list of frequently asked questions (and answers), or contact us using the buttons below.
Yes. Otter Moving & Storage is fully insured and licensed with the US DOT and NYC DOT.
Yes, we provide the certificate of insurance (COI) free of charge for as many locations as needed.
Yes. Our movers will protect all non box-able items for you. This includes your TV, mirrors, dressers, mattress, lamps, etc. We use thick moving blankets, plastic wrap and cardboard to pad the items. The protection of items is included in all quotes at no additional cost.
Yes, we disassemble and reassemble all of your basic furniture at no additional cost. This includes basic beds (non storage), sofas, desk and tables with up to 8 screws or handling time shorter than 20 minutes. For more complex furniture there might be a handling fee applied, so make sure to inform your moving consultant about it upfront.
As required by the Department of Transportation, customer’s belongings will be covered with basic coverage of $0.60 cents per pound per damaged item. If the customer would like to additionally protect their items our moving consultants will recommend a trusted third party insurance company where the policy can be easily obtained.
Our fixed rates are based on the list of items, logistics of the move and the date of the move. Once you provide this information to your moving consultant they will present you with an all inclusive transparent rate that will not be subject to change unless the details of your move change (eg. adding items, changing date, etc).
The beauty of the fixed rate is knowing your total cost upfront and avoiding any surprises on the day of the move.
Our fixed rates do not include the gratuity, moving of not listed items & supply and packing of boxes (this can be added as additional service).
If you have more questions about the quote, make sure to ask your dedicated moving consultant.
We recommend scheduling your move approximately 1-2 weeks in advance for non busy dates. If you are looking to move during the peak dates (end & beginning of the month) we suggest reaching out 3-4 weeks in advance in order to secure the most affordable rate.
Of course, most of the time we’ll be able to accommodate next day moves, and even same day moves if the schedule allows us.
Yes – we work seven days a week, as well as on all national holidays. We have you covered 365 days a year.
As in many service industries, the recommended gratuity for a job well done is 15-20% of the move price (amount is then equally split between all movers). Of course, the customer is always encouraged to tip their movers any amount that they find appropriate based on crews’ overall performance.
Preparation for the move is equally as important as the move day itself. Step #1 would be to provide detailed inventory to your moving consultant, #2 would be to declutter and donate/throw away items that you will not need to move, step #3 is to empty out all of your furniture & pack and seal your boxes (unless you ordered the full packing service).
Make sure to check out our moving tips in the top menu bar for more helpful tips.
We do not expect our customers to secure the parking spot for our trucks, however if you are able to secure one that would be greatly appreciated as it will help the move go faster and smoother.
We spent the last 10 years doing what we do best – moving New Yorkers. We got to work with some amazing people, we got to know thousands of customers, and we believe we learned what it takes to make a moving day a positive experience. It’s simple – being kind to each other takes the nerves out of the moving day and makes everything just a tad easier.
Armed with kindness we set out to open our moving business. We believe that every customer deserves a transparent moving quote & kind, professional movers – so we made our process just that. By combining our values with care for people we employ, we created a culture based around making the customer satisfaction our #1 priority.
Finally – we decided to be more than a regular moving company. Our mission is to make moving more sustainable by minimizing waste, volunteering in the community and donating 1% of our gross sales to environmental non-profits. We’ve made this official by becoming a partner in the 1% for the planet organization. Learn more >
Est. 2022 | Brooklyn, NY