Get in Touch with the Otter Moving & Storage Team
Ready to start your next move or have a few questions before you get started? We're here to help. Whether you are looking for a free estimate, need to adjust your moving schedule, or just want to chat about how to best prepare for your relocation, our friendly team is ready to listen.
Get your free moving quote by completing the form below or calling (212) 300-9828.
How to Reach Us.
Three easy ways to get in touch with our team.
Call Us Fastest
(212) 300-9828 — Our team is standing by to answer your calls and provide immediate assistance with your moving needs.
Email Us
team@ottermoving.com — Send us a message with your details or specific questions, and one of our moving specialists will get back to you as soon as possible.
Get a Quote
Looking for a quick estimate? Fill out our online form, and we'll provide a transparent, no-obligation quote tailored to your move.
Business Hours.
We know that moving rarely fits into a standard 9-to-5 schedule. Please reach out during our business hours, and we'll work with you to find a time that fits your busy life.
Call (212) 300-9828 →Small things, done right. Every single move.
Numbers don't lie, and ours tell a story we're proud of. We sweat the small stuff on every job — the wrapping, the padding, the careful turn around the stairwell — because that's what separates a 5-star move from a forgettable one.
A team that actually answers.
Real humans, quick replies, and clear answers — here's what some of our customers had to say about reaching us.
I called at 8:40 on a Tuesday night expecting a voicemail maze. A person picked up on the second ring, answered all five of my questions about COIs and packing, and emailed a quote before we hung up. In a city where half the movers never call you back, someone answering the phone at night is genuinely a competitive advantage.
Our closing date moved twice, which meant rescheduling the movers twice. Both times I emailed team@ottermoving and had a confirmed new date within a couple of hours — no penalty, no guilt trip, no "let me check with someone and get back to you" limbo. Clear communication from first quote to final box. That's rarer than it should be.
First time hiring movers, and I had a lot of beginner questions. I filled out the online form on a Sunday morning and got a call the same day — not a script, an actual conversation about my building, my dates, and what I could do to keep costs down. The quote was itemized and matched the final bill. They talk to you like a neighbor, not a lead.
Make your next move your best one yet.
At Otter Moving & Storage, we believe that clear communication is the first step toward a stress-free move. We look forward to hearing from you and helping you make your next move your best one yet!
"A person picked up on the second ring at 8:40 PM and emailed a quote before we hung up."
